Job: Financial Counselor

Evaluates patient’s potential financial liability prior to and after medical services have been rendered. This includes working with patients and their families to evaluate financial data and determine ability to pay, negotiating payment arrangements and administering hospital and state financial assistance programs.

Knowledge and Skills
Knowledge and experience with third party payor billing regulations and reimbursement requirements.
Experience in applying the Fair Debt Collection Act, Colorado Medicaid eligibility requirements and CICP.
Effective and diplomatic oral and written communication skills, including successful negotiation techniques,
handling difficult customers, demonstrated telephone skills. Experience with PCs and common patient
accounting systems as well as other electronic software applications. Experience in planning, prioritizing and
organizing work in an environment with frequent interruptions. Effective problem solving, analytical and multi
tasking skills.

Education
Associate’s degree is required. Business-related degree is preferred.

Certification and Licensure
None

Work Experience
A minimum of two (2) years of recent and related experience in financial counseling or loan processing required. A minimum of one (1) year experience in accounts receivable collection experience in health care environment is required.

- or - Any equivalent combination of Education and/or Experience