Job: Membership Sales/Account Representative

Description of Position:
The Account Representative is responsible for selling and retaining members in accordance with the minimum performance standards set forth in the Account Representative Compensation plan.


Responsibilities:
1. Maintain minimum monthly performance standards for new membership sales.
2. Promote existing member retention by offering continuous communication to
members regarding our products and services.
3. Understand all DMCC programs, volunteer opportunities and member benefits.


EDUCATION:
High School or equivalent required
Some college preferred
Sales training desirable


SUPERVISORY RESPONSIBILITIES:
None


TYPICAL PHYSICAL DEMANDS:
Must be able to lift up to 25 pounds


WORKING CONDITIONS:
Those of a typical office environment


DRESS CODE:
Adheres to Chamber dress-code standards

Job requirements/Skills:
1. Previous sales experience, preferably selling intangibles
2. Knowledge of prospecting techniques including, networking, referrals and
publications to produce potential members.
3. Excellent phone skills including cold calling.
4. Ability to overcome objections.
5. Strong closing techniques including, the assumptive close, the invoice close, and the
yes close.
6. Ability to provide exceptional customer service to members and staff.
7. Ability to build and maintain excellent member relationships.
7. Basic computer skills including word processing, account management databases and
spreadsheets, Microsoft Word, Excel and PowerPoint.