Aspen Snowmass

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Cook I - The Little Nell - Summer 2019

at Aspen Snowmass

Posted: 11/4/2019
Job Status: Seasonal
Job Reference #: 7384
Keywords: hotel

Job Description

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The pinnacle of Aspen Skiing Company Hospitality, The Little Nell is a luxury resort with the city of Aspen at our front door and Aspen Mountain at our back door. We're proud of our Five-Star, Five-Diamond accreditation – the highest achievement hotels in North America can earn. From our kitchens to our cellars, with their 20,000 bottles of wine, to the concierges in our lobby and on our mountains, from family adventure to après-ski, guests have said that this hotel is, "the Aspen of Aspen."

Position Summary
The Little Nell Cook 1 primary responsibility for station assigned; maintains mise en place and prepares hot and cold foods for the restaurant according to Chefs specifications and for catered events as required.

Service Standards:
• Eye contact should be made at a distance of no less than 10 feet from every guest
• A genuine smile should be offered at a distance of no less than 5 feet from every guest
• Employees should build rapport with guests during any conversation, if the guest responds to the initial statement with a conversational demeanor
• Guest last name is used effectively, but discreetly, as a signal of recognition as least once and not more than twice during any conversation with guests
• Before concluding conversations, the guest is verbally offered additional assistance with a statement relevant to the guest’s individual needs

Essential Functions of the Job:
• Set up station and mise en place to Chefs specifications
• Cooks food to order
• Set up, maintain, work and breakdown station and maintains area cleanliness throughout shift, cleans work area at shift end
• Properly stores all mise en place at shift end.
• Submits production needs for following day by shift end
• Advanced sauce knowledge, for example, demi-glace
• Be proficient in sauté, grill and roasting stations

Additional Job Duties:
• Make Manager aware of guests’ comments and complaints
• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook
• Report to shift on time
• Comply with all policies and procedures for the Food and Beverage Department, The Little Nell, and Aspen Skiing Company
• Is familiar with hotel fire and safety procedures
• Assist in emergency and security procedures as directed by management
• Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
• Knowledge of safe and sanitary work conditions and proper food storage

Education, Experience& Skills:
• High School diploma or equivalent
• Two years of food preparation experience
• Culinary degree or equivalent
Physical requirements of the position include:
• Kneeling, bending, and standing, for extended periods
• Able to lift 50 pounds
• Work in hot and steamy environment