Aspen Snowmass

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Pastry Cook II - The Little Nell - Summer 2019

at Aspen Snowmass

Posted: 5/9/2019
Job Status: Seasonal
Job Reference #: 7381
Keywords: hotel

Job Description

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It’s been called Aspen’s “finest spot to wine, dine and unwind.” The name element 47 pays tribute to silver, the precious metal that first put Aspen on the map, and to the finest silver service cuisine —for breakfast, lunch, après and dinner, 7 days a week. Our team of culinary and wine professionals is one very good reason our hotel has enjoyed the rare Five-Star, Five-Diamond ranking for so long. In 2015, element 47 received its first Five-Star Restaurant Award, the only one among Aspen restaurants. Whether you ski in for lunch, drop in at the bar for a more casual rendezvous, or join us for the most special of occasions, you’ll be greeted with warmth, not formality. 

Position Summary
Pastry Cook II will work in all areas of the pastry and bake shop environment and receive guidance from the Pastry Chef and management team. Knowledge and experience will be gained and advanced in areas such as: knife skills,  buffet and banquet service,  In Room Dining service,  ala carte service,  menu planning,  ice creams and sorbets,  buffet and banquet service,  bread baking,  chocolate work,  plate design and presentation and other aspects of the patisserie field. Shift hours and schedules will vary throughout the work week.
Service Standards:
• Eye contact should be made at a distance of no less than 10 feet from every guest
• A genuine smile should be offered at a distance of no less than 5 feet from every guest
• Employees should build rapport with guests during any conversation, if the guest responds to the initial statement with a conversational demeanor
• Guest last name is used effectively, but discreetly, as a signal of recognition as least once and not more than twice during any conversation with guests
• Before concluding conversations, the guest is verbally offered additional assistance with a statement relevant to the guest’s individual needs
Essential Functions of the Job:
• Maintains dessert station mise en place according to Chef’s specifications
• Prepares all recipes with minimal to no supervision as required for daily service
• Advanced knowledge of pastry functions such as standard mixing procedures, baking time and temperatures, ice creams and sorbets, sanitation and proper handling of mise en place
• Basic knowledge of chocolate work including tempering, making and handling chocolate garnishes, proper emulsifications, and confectionery items
• Assist Pastry Chef, Banquet Chef and Restaurant Chef in plating
• Plates desserts to order according to service standards
• Maintains station cleanliness during shift
• Completes daily production list by shift end
• Cleans station at shift end
Additional Job Duties:
• Make Manager aware of guests’ comments and complaints
• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook
• Report to shift on time
• Comply with all policies and procedures for the Food and Beverage Department, The Little Nell, and Aspen Skiing Company
• Is familiar with hotel fire and safety procedures
• Assist in emergency and security procedures as directed by management
• Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
Education, Experience &Skills:
• High School diploma or equivalent
• A minimum of three years experience as a pastry cook in a luxury hotel or fine dining environment is highly preferred
• Culinary degree or equivalent preferred
• Ability to read recipes and follow instructions

Physical requirements of the position include:
• Kneeling, bending, and standing for extended times
• Ability to lift 50 pounds
• Ability to work and handle occasional extreme heat or cold environment