Avacend, Inc.

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Help Desk Support I

at Avacend, Inc.

Posted: 4/24/2019
Job Status: Full-Time/Regular
Job Reference #: 4106
Keywords: technical

Job Description

Tracking Code
201800004838
Job Description

Job Description

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support.

Documents, tracks and monitors the problem to ensure a timely resolution.

May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.

Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the functions of the job.

Primary job functions do not typically require exercising independent judgment.

Job Location
Denver, Colorado, United States
Position Type
Full-Time/Regular