Camden

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Community Manager

at Camden

Posted: 5/10/2019
Job Reference #: *6CC3106966699F99
Keywords: housing, property

Job Description

Requisition Number
19-0291

Post Date
4/16/2019

Title
Community Manager

Type
Full Time

Organization
RiNo

City
Denver

State
CO

Description

Job Summary

Community Managers are responsible for the overall operation and profitability of a multifamily community. Community Managers will attract, guide, develop and mentor high-performing teams. They are responsible for promoting and acting in accordance with our Camden policies and values to ensure our culture of workplace excellence is experienced by all team members.

Essential Functions

· Manages and leads team members to achieve team success

· Demonstrates excellent interpersonal and relationship-building skills

· Strategically plans and meets individual and community performance goals consistent with market conditions (i.e., sales and marketing goals, customer sentiment goals, etc.)

· Achieves market results that consistently exceed submarket occupancy and rent growth performance

· Ensures that team provides Living Excellence at every point of contact, exceeding residents’ expectations

· Creates a work place environment that supports Camden’s commitment to being a great place to work

· Leads the team in effective outreach marketing

· Understands and complies with all Camden policies, procedures and applicable laws (e.g., fair housing laws and employment laws )

· Ensures community compliance with safety, industry, and state/city/federal regulations and requirements

· Recruit and develop a successful team

· Encourage individual and team accountability

· Effectively leverage resources to efficiently achieve desired results

· Build working relationships with team members, peers, leadership and support department associates

· Successfully manage change and lead through adversity

· Understand team members’ professional goals and help them develop and achieve these goals

· Provide timely coaching and feedback to assigned staff/team

· Create and communicate long-term vision/goal(s)

· Understand the industry, competition, and market; apply this knowledge to improve results

· Take initiative to improve management ability, operating skills and job knowledge

· Lead or assist in special projects to create value for Camden. This may include due diligence, property acquisition or disposition, serving on or participating in company-sponsored/sanctioned committees and functions, etc.

· Oversee new development or rehabilitation of a community (i.e., market surveys/strategies, provide property management insight/input to construction team or contractor, walk apartments, punch-out, etc.)

· Attend and participate in Camden’s training programs

· Maintain professional image at all times

· Be involved in appropriate external associations, organizations, and local communities



Requirements

Experience and Special Knowledge

· Position requires a minimum of 2 years on-site experience as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s)

· Must have a valid driver’s license unless otherwise noted

Education

· High School Diploma or equivalent required; college degree preferred

Specific Skills/Equipment

· Recognized designation in property management is a plus

· A clear understanding of business concepts, processes and the principles of strategic thinking

· Comprehensive knowledge and understanding of multifamily operations including: people management, financial reporting, problem-solving, sales, maintenance and resident relations.

And here’s the fine print HR wants you to know:

  • Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
  • Will use some repetitive motion of hand-wrist in using computer and writing
  • Must have normal range of vision to complete applications, leases, general paperwork and handle computerized bookkeeping duties; hearing and speech to communicate with residents, vendors, supervisors and coworkers on the telephone or in person on a regular basis
  • Must handle stressful, urgent, novel and diverse work situations on a daily basis
  • Emotional stability and personal maturity are important attributes in this position
  • Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
  • Hazards can be avoided with proper lifting techniques, SDS and general safety training
  • Will be regularly called upon to work long hours and odd schedules (including weekends)
  • Position requires periodic travel by automobile to handle work-related activities
  • May require airline travel, out-of-town and /or overnight trips
  • Attendance and punctuality is essential for success in this position
  • Contact your HR team for the position’s Physical Demands Analysis

This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.

To learn more about our awesome Benefits, visit Camden Benefits