Catholic Charities Archdiocese of Denver

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Director, Women's Emergency Shelters

at Catholic Charities Archdiocese of Denver

Posted: 3/8/2019
Job Status: Full Time

Job Description

Catholic Charities is looking for a compassionate individual to run our Women's Shelters in Denver, Colorado.


The Director, Women's Emergency Shelters directs the program and staff to ensure goals and outcomes are met and are consistent with the goals, mission and values of the Agency.


  • Applies appropriate trauma-informed techniques and standards in program development and service delivery.
  • Develops, recommends and oversees implementation of program policies, procedures and objectives to support our mission.
  • Prepares and administers area budget within established guidelines.
  • Develops, recommends and oversees implementation of program policies, procedures and objectives.
  • Overseers payroll records for the program and all supervised positions.
  • Compiles accurate and timely program statistical data to meet reporting requirements, goals, and outcomes. Creates, monitors performance measurements, and recommends program improvements.
  • Ensures that programs and services are in compliance with licensing, accreditation, state and federal standards and other appropriate regulatory or professional requirements.
  • Works with the local system of care toward the design, implementation and evaluation of a model of care that is collaborative and strengths-based.
  • Maintains professional ties with other service organizations/boards/committees for the benefit of the program.
  • Completes necessary administrative duties (paperwork, etc.) timely and accurately.
  • In collaboration with other management, ensures all Women’s Emergency Shelter staff are trained and adhere to operational safety policies and procedures.
  • Implements system for donation solicitation and storage, especially for high cost and high use items.
  • Ensures OSHA, health, safety and cleanliness standards are always met.
  • On-call for consultation and intervention after hours and on weekends.
  • Carries out supervisory responsibilities in accordance with Agency’s values and policies, and applicable laws. Responsibilities including overseeing interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Trains and implements trauma-informed care in all interactions involved in shelter operations.
  • Assists with grants in collaboration with the Director of Grants.
  • Promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
  • Models Catholic Charities’ commitment to treating all persons with respect and dignity.
  • Uses creativity and innovation in program development and service delivery.
  • Maintains confidentiality of client and agency information.
  • Valid Colorado Driver’s License, Satisfactory Driving Record (MVR) and proof of insurance.
  • Regular and predictable attendance.


  • Promotes and markets the services to the community.
  • Assists with special community outreach/projects.
  • Good steward of Agency human, financial and capital resources
  • Participates effectively as a team member through communication, cooperation, information sharing and problem solving.
  • Participates in staff trainings and programs as required.
  • Any other tasks or duties as assigned.



Women’s Emergency Shelter Supervisory Staff, Participant Advocates, assistance to other low-barrier shelters



  • Unique experience in managing low-barrier shelters (at least 3 years) and overseeing case management programs (at least 3 years)
  • Knowledgeable about the operations of a low-barrier, trauma-informed drop-in emergency shelter, and how these responsibilities are specifically distinguishable from a residential or transitional housing program
  • Demonstrated experience in supervision and program management
  • Experience/knowledge in facility management, maintenance, food service, purchasing, inventory and housekeeping services within a commercial or residential environment.
  • Ability to work effectively within the framework of Catholic teachings.  Ability to embrace Christ-center Trauma-Informed Care.
  • Strong organizational, communication, interpersonal and presentation skills.
  • Ability to effectively lead and motivate staff through application of Agency values
  • Intermediate knowledge of computers to input information, maintain client and program data, create and generate reports, and create communications.
  • Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
  • Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base

.EDUCATION and/or EXPERIENCE  Bachelor's degree (BA/BS) from accredited four-year college or university in related field; and three to five years related shelter operations experience and/or training; or equivalent combination of education and experience Master's Degree preferred, LCSW helpful; preferred fluency in Spanish.


Be a fully initiated Catholic in the communion of the Catholic Church and/or intentionally living out the five precepts of the Church (CCC 2041-2043). Refrain from public promotion or approval of, or the living out of, any conduct or lifestyle that would reflect discredit or disgrace on, or cause scandal in relationship to, the Archdiocese of Denver, or considered to be in contradiction with Catholic doctrine or morals.

Important Notes

This is a full-time, exempt position.  Weekends/evenings is required.

Must have leadership/supervisory experience.

Shelter management experience is needed.   

Must have strong interpersonal skills.

We conduct background checks as part of our hiring process.


We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of the employment relationship without regard to race, color, sex, age, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.