Centura Health

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Patient Access Representative

at Centura Health

Posted: 7/29/2019
Job Reference #: 11618

Job Description

  • Requisition ID2019-11618
    Department
    SFMC ADMITTING
    Facility
    SFMC-ST FRANCIS MEDICAL CENTER
    Location
    US-CO-COLORADO SPRINGS
    Shift
    Variable
    Work Type
    PRN
    FTE
    0.020
    FLSA Status
    Non-Exempt
  • Welcome to Centura Health

    Welcome to Centura Health – the largest health ecosystem in Colorado and Kansas. Welcome to living your mission among thousands of people on fire to live theirs too. Welcome to options and possibility where you can chart the direction and flow of your career. Welcome to the freedom to believe in what you believe, and welcome to a family guided by shared values and a commitment to extending the healing ministry of Christ. Welcome to extremely important industry challenges and opportunities to solve complex problems. Welcome to highly intelligent teams and overflowing community. And welcome to wholeness of mind, body and spirit. Welcome to Centura Health.

    Flourishing Begins Here

    You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. At Centura Health, we value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

    As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. At Centura Health, you will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers.

    Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation.Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.

    What You Bring/Job Requirements

    In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

    • Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred.
    • Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
    • High School diploma required
    • CPR Certification (required by Penrose Hospital)

    Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

    *The position may require an online assessment once the application is submitted. The science behind these professionally designed assessments help companies better understand the compatibility and alignment between applicants and organizations, and provide information that can be discussed during the interview. Assessment results will remain part of your applicant record (counting toward additional application submissions) . There is no “pass or fail” – it’s just one more data point to help recruiters and hiring managers identify a role and department where individuals are most likely to experience success.

    Per Diem Requirements:

    A minimum of 1-2 summer holidays worked, and 2-3 winter holidays worked, depending on seniority. Minimum of 16 hours worked per week, Monday through Friday, per month (unless hours aren’t available). Minimum of 16 hours worked on a Saturday or a Sunday, per month (unless hours aren’t available). One 12 hour On-Call weekend shift per month.

    Your Connected Community

    When people and places align, incredible things happen. Just like the 21,000+ amazing associates who work here, every community within Centura Health's connected ecosystem has its own unique history, story and personality.

    Penrose-St. Francis Health Services is a full-service, 522-bed acute care provider in Colorado Springs comprised of Penrose Hospital and St. Francis Medical Center. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 364-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. St. Francis Medical Center opened in 2008 to keep pace with the growing needs of the Colorado Springs’ community on the north side of the city. St. Francis Medical Center features 172-beds and offers a modern Birth Center, Level III Neonatal Intensive Care Unit, Pediatric Care Unit, Emergency Department, Level III Trauma Center, Imaging Services, Surgical Services and Critical Care Unit. It also serves as southern Colorado’s home base for the Flight For Life® Colorado air medical helicopter service. It’s an incredible time to join us as we celebrate more than a decade as one of Healthgrades “America’s 50 Best Hospitals” and Magnet Hospital designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With 300+ days of annual sunshine, mild winters and easy access places like Pikes Peak, Garden of the Gods and some of Colorado’s top destination resorts, you will enjoy an incredible lifestyle while having the career you’ve always wanted.

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    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!