City of Lakewood
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Variable Gate Attendant Bear Creek Lake Park
at City of Lakewood
- Job Summary
Under the general direction of the regular Park Ranger, the gate attendant is responsible for fee collection and is the main point of contact for visitors coming into Bear Creek Lake Park. Attendants must clearly and accurately provide visitors with rules and regulations and any pertinent information relating to the park.
- Major Tasks, Duties, and Responsibilities
Fee collection from park visitors, and entry into computer revenue system. Fee collection includes cash credit cards and checks.
Selling annual park passes and making campsite reservations.
Balancing of days income receipts.
Greeting visitors in a cheerful and courteous manner.
Answering questions about the park, its facilities, regulations and programs knowledgeably and dispensing brochures.
Handling stressful and emergency situations capably and correctly
Performs other duties as assigned.
May also be required to perform as an Aquatic Nuisance Species (ANS) boat inspector and maintain the required state certification.
Performs basic maintenance duties as needed or as assigned, including gatehouse cleanup, window washing, restroom cleaning, etc.
Accurately logging lost and found items.
Receives general supervision from the regular Park Ranger.
- Essential Qualifications
High school education, or course work leading to a degree, in a natural resources related field is preferred.
May be required to maintain State of Colorado boat inspection and decontamination certification.
Previous experience in park setting or cashier preferred.
Valid driver's license and good driving record. Must have a vehicle to drive to and from gatehouse and visitor center.
- KSA's and Physical/Mental Reqs
Excellent public relations skills (dealing with complaints).
Ability to work with limited supervision in difficult and occasionally stressful situations.
Ability to demonstrate leadership skills.
Ability to work independently and as a team member.
Background check required.
PHYSICAL AND MENTAL REQUIREMENTS
Lifting and Carrying:
Would be minimal (typically less than 25 pounds) and will include some lifting of brochure boxes, bundles of firewood, clipboards and supplies, as well as lifting supplies to perform basic cleaning duties.
No significant pulling or pushing.
Work requires some sitting in the office and moving about the park.
Work requires frequent standing and walking.
Work requires occasional bending, kneeling, balancing.
Administrative work is performed in an office environment, frequently moving about, standing, sitting and bending.
Must be able to respond to telephone and in-person requests and to communicate via two-way radio.
Uses vision to read written job related information.
Must have mathematical knowledge for end of shift reports and cash collection.
Must know and follow proper lifting procedures.
Remember rules and regulations, have ability to locate resources.
Must be able to communicate verbally and in writing with visitors and City staff.
Must be able to take direction and follow instruction from supervisor.
Must be able to handle multiple tasks and meet deadlines.
Work is performed frequently in outdoor environment in all temperatures and weather conditions.
Uses computer regularly.