City of Thornton, CO

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SEASONAL ASSISTANT RESTAURANT MANAGER

at City of Thornton, CO

Pay: $14.49 to $19.12/hour
$14.49 - $19.12
Posted: 2/24/2019
Job Status: Contract/Temporary
Job Reference #: 2342890
Keywords:

Job Description

Overall Job Objective

SUMMARY

This position is also eligible for tips.

Under direction, provides prompt, efficient and friendly service of food and beverages to customers at the Thorncreek Golf Course.  Schedules beverage cart staff and orders alcohol inventory.

ESSENTIAL FUNCTIONS

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. The list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

Provides excellent customer service to customers and members of the golf course facilities. Leads by example. Acts in a professional and courteous manner at all times. Works with all golf operations and maintenance staff to ensure the highest level of member and guest satisfaction.

Directs, trains, and works with all food and beverage staff with a focus on inside food service, beverage cart, and bar service.

Maintains and keeps all records concerning food and beverage sales, cash tickets, member charges, etc. Performs basic math skills. Itemizes bills correctly and efficiently secures payment. Responsible for the accounting of monies received. Accounts for all receipts and makes deposits.

Completes daily inventory of all products in both food and beverage in order to maintain proper service levels.  Completes weekly inventory of beverage related items (beer, liquor, mixers, garnish, etc.) and creates ordering sheets. Notifies the appropriate personnel when items need to be ordered. Maintains and updates proper par levels and provides input on add/subtract of items for sale.

Develops drinks menu items and works with management on establishing portion control, costs and menu costs for these items.  Provides and suggests changes for recipes for all these items.

Provides timely food and beverage service to guests including, but not limited to, distributing menus, making menu recommendations, taking food and beverage orders, submitting orders to kitchen, preparing or mixing both non-alcoholic and alcoholic beverages, placing food and beverages on trays, adding garnishes or other appropriate ingredients, and delivering and serving orders. 

Assists in regular inspections of the service areas to ensure that all preventive maintenance, safety, sanitation, and all other standard operating policies and procedures are consistently achieved. Removes soiled dishes from tables.  Keeps all condiments stocked and clean. Keeps bar area clean, in good working order, and stocked appropriately with beer, liquor, cups and lids, ice, etc.  Maintains cleanliness and sanitation of all service areas and assigned tables.  Helps in the restaurant and clubhouse where needed.

Has thorough knowledge of menu contents, daily specials, and basic preparation of each. Has thorough knowledge of beverages and promotions.  Creates display information to promote specials at the bar.

Directs and follows-up with staff to keep beverage cart fueled, stocked and iced, and in clean and good working order.

Ensures that all legal requirements are met pertaining to food and beverage service, cleanliness, and storage. Observes and enforces all local, state and federal liquor laws and helps to train staff to these standards and procedures.  Protects course and city from liability and image with regard to serving intoxicated persons.

Assists with special events or banquets, including set-up and clean-up.  Works special events and banquets. May be required to take lead on an event or group.  This includes talking to customer and helping create pricing, order, menu and recipes; supervising event and event staff, and charging customer for event.

Attends regular meetings with all golf staff.

May be required to work overtime, weekends, and holidays.

Drives a golf cart or other utility vehicle as necessary.

Performs other duties as assigned.  

QUALIFICATIONS

Education/Experience:
Must be at least 18 years of age or older; 21 years of age or older preferred. High school diploma or equivalent; 1 year of previous customer service experience in a restaurant or bar.  Lead server or Front of House Management experience preferred.  Additional schooling or training in food service and preparation highly desirable.  Equivalent combinations of education and experience may be considered.

Licensing/Certification Requirements:
City of Thornton Liquor Training must be obtained at the first available opportunity.  Serve Safe certification required as soon as possible.
 
Valid Colorado driver's license with a safe driving record. 

Knowledge, Skills, and Abilities:
Knowledge of the policies, procedures and goals of the city of Thornton and the department.
Knowledge of Thorncreek Golf Course Rules and Regulations.
Knowledge of local, state and federal liquor laws.
Knowledge of the game of golf and merchandise selling.
Skill in dealing tactfully and effectively with the public.
Skill in the safe and lawful operation of a golf cart or other required equipment.
Skill in performing basic math.
Ability to work well and communicate with the public and others.
Ability to provide excellent customer service to the public, customers and others.
Ability to operate all equipment necessary to perform the functions of the position.
Ability to handle money accurately, conscientiously, and honestly.
Ability to work in a fast-paced environment.
Ability to understand and carry out written and verbal instructions.
Ability to listen well and communicate effectively with various audiences.
Ability to deal with the public and resolve problems in a mature, effective, and responsible manner.
Ability to work evenings, weekends, and holidays, or flexible schedules.

Physical and Mental Requirements:
While performing the duties of this job, the employee is required to lift, push, pull or carry up to 24 pounds, sit, stand, walk, walk on uneven or slippery surfaces, kneel, squat, stoop, bend, reach, turn, climb, crawl, listen, and use hands and fingers. The employee must demonstrate the ability to remain calm during routine and stressful conditions. The employee is also required to work outdoors in all weather conditions.

TESTING PROCEDURES

Examinations may include but are not limited to application screening beyond minimum qualifications; written, oral, practical exercise or any combination thereof or other job related assessment deemed appropriate by Human Resources.
 
Your application will be used as a screening tool. Completeness and accuracy are important! Any false or untrue statements or material omissions in the application and related paperwork or during the selection process could disqualify you from consideration.
 
As a condition of employment, the city of Thornton conducts background investigations for all positions which may also include a review of credit report and/or driving record. A drug screen, physical, and/or psychological examination administered by a city-designated provider will be required for pre-determined positions.