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Team Member - Shift Lead - Customer Service
at Costa Vida
- Grand Junction
- Grand Junction, CO, USA
- Part Time & Full Time
Costa Vida is GROWING! Build relationships with your team and create opportunities for advancement. Become part of the Costa Vida family!
Shift Lead - Customer Service - Team Members are the key to helping us grow and continue to be a successful company. At Costa Vida our Mission and Values are the foundation to providing a great guest experience every day and should be the driving force behind all job expectations and responsibilities.
Customer Service - Team Members are expected to:
- Make Guest Service their first priority and consistently provide great customer service to every guest.
- Accurately perform duties during rush periods and maintain a clean and stocked work area.
- Consistently produce quality work and complete tasks in a timely manner.
- Work well with co-workers at all times and accept new duties and responsibilities with a positive attitude.
- Be consistently reliable and dependable and come to work on time for scheduled shifts
- Maintain proper uniform and grooming standards.
- Uphold Costa Vida's food and safety standards.
Shift Lead - Customer Service Responsibilities:
- Monitor inventory levels
- Provide proper training for team members
- Anticipate and identify problems and initiate appropriate corrective action
- Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations
- Report directly to the Assistant Managers and General Manager
- Must have an unexpired food handlers permit, or can obtain a permit before work duties begin
- A willingness to learn new tasks
- Fun, energetic, and positive personality
- Great verbal communication skills
- Must be able to stand for long periods of time