Eldora Mountain Resort

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Lift Operations - Ticket Checking Lead

at Eldora Mountain Resort

Posted: 10/2/2019
Job Reference #: 5000524355906
Categories: Other/General

Job Description

Published Job Title

Lift Operations - Ticket Checking Lead

Location

Eldora Ski

Position

Lift Op Ticket Checker-EMLOTC

External Description

Click here to see a day in the life!

As part of the Lift Operations staff, you will be involved in a number of aspects of our mountain operations. This position is very important to the overall operation of the Eldora Mountain Resort as you will be responsible for ensuring that every guest has a valid ticket or pass. This position is in charge of a rotating staff of lift operators assigned to ticket checking on a daily basis. The Ticket Checking Leads will be responsible for handling and resolving ticket issues at the Alpenglow Lift and Lower Mountain area. Apply if you have excellent customer service skills and can recognize and resolve ticket issues.

Requirements

Job Description:
* Greet every guest, assist, and provide information (weather, conditions at the top, etc)
* Check each rider for a valid ticket or pass
* Responsible for proper care and operations of RFID gates and surrounding area
* Courteously handle situations related to ticket problems
* Control and organize the guests in the maze
* Manage conflicts and difficult situations in a busy environment
* Must maintain a professional well-groomed appearance
* Be familiar with special mountain events
* Other duties, as assigned

This position will work directly with the Lift Operations Manager and Supervisor on creating efficiency and flow of guests through the maze and loading areas.

Physical Requirements:
* Shovel, scoop and rake snow
* Stand for long periods of time
* Work in extreme weather conditions
* Must maintain a professional well-groomed appearance
* Read, write, and communicate verbally in the English language
* Must be comfortable lifting up to 50 lbs. on a daily basis
* Ski or snowboard experience is helpful but not required