Garden of the Gods Club

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Host / Hostess

at Garden of the Gods Club

Posted: 8/25/2019
Job Status: Full Time
Job Reference #: 1144598
Keywords:

Job Description

  • 23-Jul-2019 to 21-Sep-2019 (MST)
  • Food & Beverage
  • Colorado Springs, CO, USA
  • Hourly
  • Full-Time

POSITION SUMMARY / BASIC FUNCTIONS:  The Host / Hostess will greet members and guests entering the restaurant and seat them in a timely manner.
 
POSITION QUALIFICATIONS FORMAL EDUCATION, MINIMUM KNOWLEDGE, TRAINING & WORK EXPERIENCE:High school diploma or equivalent

  • One year restaurant experience preferred
  • Good food and service knowledge
  • Pleasant personality and demeanor
  • Excellent customer service and communication skills

ESSENTIAL FUNCTIONS:

  • Greet and interact with members and guests in a friendly and professional manner.
  • Seat all members and guests in a timely and courteous fashion.  Clear extra settings if not needed.  Present menu to each member or guest.
  • Answer telephone and take reservations using professional language.
  • Be familiar with all property amenities and other restaurants.  Volunteer club and resort information to mem­bers and guests. Must be knowledgeable about other restaurants, shops and locations on property and about current and/or upcoming events.
  • Keep work area / podium clean and organized.
  • Menus should be wiped down at the end of each shift and replaced if wrinkled or soiled.
  • Communicate with kitchen and staff to ensure steady flow of dining guests.
  • Maintain waiting list of members and guests, as needed.
  • It is the responsibility of the Host / Hostess to know what tables are available, who is covering each section and how to seat members and guests alternately in each section.
  • Be able to handle all member identification cards, credit cards, checks and cash according to procedures, if nec­essary.

MARGINAL FUNCTIONS:

  • Assist in other areas of the restaurant, including seating members and guests.
  • Perform other related duties as requested by the department.
  • Interface positively with other departments, offering assistance when needed.
  • Ability to work any assigned shift / work schedule.
  • Respond to any reasonable task as assigned by the Dining Room Manager, Restaurants Manager, Director of Food & Beverage (F & B), Owners, the Managing Director (MD) or the Assistant General Manager (AGM).