General Dynamics Information Technology

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Information Technology Technician

at General Dynamics Information Technology

Posted: 4/25/2019
Job Reference #: 57308
Keywords: computer, technical

Job Description

  • Job LocationUSA-CO-Colorado Springs
    Requisition ID
    2019-57308
    # of Openings
    1
    Job Function
    SCA
    Security Clearance Level
    Secret
    Full/Part Time
    Full Time
  • Job Description

    Job Description

    Reports to IT Manager. Investigate and resolve computer software and hardware problems of users: Use skills, knowledge, and resources to diagnose, determine and solve problems with hardware, software applications, and peripheral devices. Keep abreast of developments in software and hardware. Prepare and budgets for computer hardware replacements and upgrades. Maintain and enforce government computer, and information security policies. Provide customer support for Athletic Department (AD) personnel.

    PRIMARY DUTIES

    Respond to trouble calls throughout AD (primary support) as required. Troubleshoot, diagnose, repair and replace software, hardware, and peripheral devices as required. Provide technical and budgetary data to System Analyst for Forecasting IT budgets, and projects. Maintain software, hardware, and peripheral connectivity to the network. Interface with 10 CS to troubleshoot problems associated with network connectivity or other related enterprise systems utilized by AD. Create, and maintain organizational web pages making updates to the site as required. Supports and maintains Automated Data Processing Equipment (ADPE) as the AD Equipment Custodian.

    SECONDARY DUTIES

    Provide in/out-processing support for personnel as required. Provide support to the organizational and USAFA Information System Security Officers (ISSOs), Emissions Security Officer (EMSEC), and Communication Requirements Officer (CRO) managers.

    Education

    Associates degree in a related technical discipline, or the equivalent combination of education, technical training or work experience

    Qualifications

    3-5 years of directly related experience supporting information systems operations.

    DoD 8570 IAT Level II Certification required

    For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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