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Cisco Voice Engineer

at Hatchit

Posted: 5/7/2019
Job Reference #: 1787773

Job Description

Softchoice Corporation, a leading provider of IT Solutions and services to North American and Canadian Customers and a Microsoft Certified Gold Partner and Cisco Certified Gold Partner. We have a new opportunity we just opened up based out of one of our offices (Los Angeles, San Francisco, Seattle, Irvine, San Diego, Denver). I was very impressed with your experience specifically your exposure to Cisco technologies.

The position is a Cisco Solutions Architect role supporting our Professional Services division in one of our local field offices. This is a hands on Network engineering role designed to assist and mentor a team of systems engineers through designing and implementing Cisco voice solutions. The ideal candidate will have worked in a hans on engineering role in the past with a solid understanding of the Cisco voice solutions (Unified Communications Manager, VOIP, UCS,). I have included the job description below for review. Please take a look and let me know if you would have interest in pursuing this opportunity or at least learning a bit more about the position. If you have interest please respond with an updated word version of your resume direct to tim.winkler@trwconsulting.net.

Softchoice is a leading North American provider of IT solutions and services and one of Canada’s Best Workplaces™ five years and running. With a network of more than 40 local sales offices supported by five regional call centers, we work with partners like Microsoft, HP and IBM to manage the technology needs of more than 19,000 small, mid-market, enterprise and public sector organizations.

Our commitment to service and to delivering strategic advice in person has resulted in consistent, above-market growth. Whether providing efficient, low-cost technology fulfillment, or advanced solution design and implementation, we’re helping organizations everywhere harness the power of innovation.

CCIE Voice Engineer
CCDA or CCNP - Preferred
Preferred Certifications and Experience:
Experience with Video Solutions
CCIE Voice Engineer (written and lab completed)
Education and Work Experience Requirements:
College diploma or university degree in the field of business administration, computer science, or management information systems and 5+ years related work experience.
Extensive practical knowledge with security and networking.
Experience overseeing the design, development, and implementation of software and hardware solutions, systems and products.
Working knowledge of network and PC operating systems, including Microsoft Project and Visio Professional.
Excellent analytical, mathematical, and problem solving skills.
Excellent listening, interpersonal, written, and oral communication skills.
Logical and efficient, with keen attention to detail.
Highly self motivated and directed.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Work Conditions:

Occasional evening and weekend work to meet deadlines.
Occasional evening and weekend work to complete client implementations or services work.
Travel to and from client locations for both pre-sales support and post-sales implementation.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
The Sr. Network Engineer’s role is to design and implement voice solutions and mentor a team of professional service consultants (Systems Engineers). This position requires a client focus, strong organizational, project management, and conceptual design skills, knowledge of Optimus IT Service Delivery concepts, and the ability to lead teams to envision, design, and implement robust IT solutions.

The Sr. Network Engineer must possess the following:We would like to thank you personally for applying to Softchoice.

Working knowledge of Cisco Unified Communications Manager 6.x, 7.x, and 8.x; Unified Contact Center Express 7.x and 8.x; Unity 7.x, and 8.x; Unity Connection 7.x and 8.x; MeetingPlace Express 2.x; MeetingPlace 7.x and 8.x, Cisco Unified Presence 7.x and 8.x; Cisco IOS voice gateways, CUBE, secure voice concepts, secure voice processes and procedures, voice readiness assessment abilities,
In depth understanding of networking and voice protocols (TCP, UDP, GRE, IPSec, SIP, H.323, MGCP, SCCP, etc.) and their analysis,
Implementation best practices and placement for various IP voice solutions within network infrastructures,
Understanding of networking and voice applications (DNS, Active Directory, HTTP, etc.)
Sr. Network Engineers will proactively research current and future technologies that strengthen or complement the team’s core capabilities. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of business investments and to assist in implementing new processing procedures.
Interact with clients to resolve any issues before, during, or after service engagements. Schedule on-site visits when necessary to oversee the team’s implementation success. Maintain familiarity with a variety of consultative concepts, practices, procedures, and industry trends.
Provide pre-sales and post-sales support. Assist with design, sizing, Statement of Work creation, and time estimates.
Provide training when appropriate to ensure our service offerings are properly communicated to prospects and clients.
Provide continued input to management regarding new ideas and concepts to improve overall quality of service to our clients and partners.
We would like to thank you personally for applying to Softchoice.
Please note that we will review your application and only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise.
Again, thank you for your interest in a career at Softchoice!


Tim Winkler
Sr. Recruiting Consultant |Softchoice
(P) 703-229-2601
(E) tim.winkler@trwconsulting.net

Connect with me on LinkedIn:
Kevin Judge
hatch IT
Director - Software Recruiting

Please contact me with any questions:

(w) 571-252-8128