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Bilingual Health Access Guide

at Hilltop

Posted: 5/8/2019
Job Status: Full Time
Job Reference #: 034c9994-5b1a-4973-a1c7-095148db2af3
Keywords: health

Job Description

This position is responsible for delivering education, outreach, and in-person assistance to community members accessing the health care exchange. Schedule will be 30 hours a week, Monday -Thursday, occasional weekend and evening hours required for special events. The starting wage for this position is $15 per hour.

We offer GREAT Benefits! Here are a few...

  • Medical
  • Dental
  • Paid Time Off
  • Vision
  • 401K
  • Free and Supplemental Life Insurance
  • Flexible Spending Accounts
  • Employee Assistance Program
  • And More!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Employee must have regular attendance/punctuality, be able to cooperate with others, and be completely honest. Other assigned duties include:

  1. Deliver general education about health care coverage options.
  2. Meet with customers in person to explain services and options for coverage including relevant education.
  3. Assist customers to open an account.
  4. Execute prenatal programming, as assigned.
  5. Assist with application completion.
  6. Explain web based tools and enter data as appropriate.
  7. Help customers sort through options.
  8. Refer customers with appeals, grievances, and complaints and advocate as needed.
  9. Explain life changes and open enrollments.
  10. Provide culturally and linguistically appropriate information.
  11. Track and record activities.
  12. Actively participate in outreach/events.
  13. Comply with all federal, state, and local rules and regulations.
  14. Other duties as assigned.