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Inside Sales Coordinator
Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology – we're integrating a multitude of these solution elements to build the smart environments of tomorrow.
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.
As an Inside Sales Coordinator, you'll be an integral part of Jacobs' sales organization to plan, lead, and support a variety of assignments on strategic pursuits, and to position Jacobs for success. Working with other members of the team, you'll work on a variety of proposal activities, ranging from U.S. government SF 330s and qualification statements to strategic, complex proposals and presentations.
During your time with Jacobs, you will engage with pursuit teams on sales process discipline, win strategy and proposal development, interviews, and presentations; as well as independently lead the coordination, writing, and preparation of proposals of varying sizes for various clients in conjunction with more experienced sales staff.
As an Inside Sales Coordinator you will:
•Ensure client satisfaction within business and client groups.
•With little or no supervision, independently perform research, writing, editing, and proposal production and coordination of a variety of sales/business development efforts.
•Support complex, or major/strategic proposal efforts; edit, write, coordinate, and ensure compliance; oversee preparation/writing of proposal sections.
•Work both collaboratively and independently, as appropriate
•Exercise sound judgment to support timely decisions with the team on compliance-related issues and other issues impacting the development, production, and delivery of high quality proposals.
•Understand and apply Jacobs' best practices and processes for proposal development.
•Schedule, participate in, take and distribute notes for calls including proposal kickoff and chartering, color team reviews, lessons-learned, etc.
•Coordinate geographically-dispersed proposal teams and be able to do this remotely.
•Follow best practices for document management, organization, and version control on proposal SharePoint sites, and apply file-sharing processes on proposals you support.
•Support communications and content collection with teaming partners and subcontractors.
•Proactively communicate issues/variances, resource needs, or other issues, seek input and support, and help develop solutions in a timely manner.
•Write or edit content for non-technical sections, including interviewing subject matter experts and tailoring resume and project descriptions.
•Direct and integrate graphic design, editing, document publishing, and reproduction staff.
•Contribute suggested improvements/additions to proposal development processes.
•Prioritize own and others' work to meet proposal/team deliverables.
•Follow enterprise health and safety policies and procedures and escalates issues.
•Maintain robust internal client network within the business unit and/or client account teams.
•Demonstrate excellent oral and written communication skills. Possess effective active listening skills.
•Lead communications with graphic design, document publishing, production staff, technical writer/editors, and other proposal staff.
•Solve issues independently, when required.
•Implement company image/brand guidelines on assigned projects.
•Possess knowledge of and ability to perform (at a basic level) support skills (including document publishing, graphic design, and reprographic standards), and support identification of best practices.
•Able to read the technical scope, understand the salient points, and be comfortable enough to participate in discussions of technical approach.
The minimum qualifications required for this positon are:
•BS/BA in management, journalism, English, or technical discipline OR 5 years of relevant proposal coordination experience in lieu of degree
•2-5 years of relevant experience developing and coordinating proposals, presentations, and related sales or business development deliverables
•2 years of experience with U.S. federal clients across the U.S. for A-E services, environmental, and/or facilities and infrastructure related SF330s and proposals
•Proposal experience in the engineering, architecture, and/or construction industries
•Advanced English writing, editing and proofreading skills, with an eye towards sales messaging, themes, proposal aesthetics, quality, and content
•Strong organizational qualities
•Able to provide guidance to proposal teams, help drive the sales/proposal process, and coordinate with teams both in person and remotely
•Able to manage multiple tasks concurrently and engage with various stakeholders/reviewers
•Ability to work with diverse teams, from junior Inside Sales staff to senior company leaders
•Ability to organize, direct, and guide support team (document processors, creative services, reproduction, etc.) to achieve successful, timely outcomes
•Attention to detail and quality
•Excellent written and verbal communication skills
The ideal candidate will possess and demonstrate the following skills and knowledge:
•Knowledge of company markets, partner/competitor/subconsultant firms, clients, emerging business, and industry trends; and the ability to actively integrate that knowledge in work activities
•Marketing and proposal experience for U.S. federal clients
•Self-starter; able to work independently
•Be a collaborative team player and establish rapport with others
•Work well under deadlines
•Willing to travel as needed to support pursuits
•Proficient in Microsoft Office suite (mandatory) and Adobe creative suite including In-Design (preferred)
•Experience producing graphics for proposals (preferred)
•Proficiency in CRM software (Sales Force) (preferred)
At Jacobs, we help prepare people for new opportunities and challenges. With positions at every level, openings in multiple disciplines, expertise in a range of markets and offices around the globe, we create an environment where you can learn, grow, and thrive. From our competitive benefits program to our Health and Safety initiative of Beyond Zero workplace injuries, we believe that you'll find a flourishing career here at Jacobs.
Note to Virginia Job Seekers: Jacobs ensures nondiscrimination and equal employment opportunity in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact the Human Resources Director at our Arlington, VA office at 571-218-1000. Persons with hearing-and speech-impairments can contact Jacobs by using the Virginia Relay Service, a toll-free telecommunication device for the deaf (TDD). Call 711 for TTY/TDD.
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.