Medix Staffing Solutions
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at Medix Staffing Solutions
We are seeking an experienced Medical Scheduling professional to join a prominent and growing health system with an opening in the Louisville area!
Medical Scheduler Details:
Collects complete, accurate and up to date demographic, insurance, prior and current medical history information. Updates all required systems and files immediately upon receipt of updated or new information.
Schedules patients for appointments and/or procedures. Contacts patients who have cancelled appointments within 48 hours to reschedule their appointment and/or procedure. Ensures information is sent to all appropriate departments. Communicates with doctors and nurses as necessary.
If the patient needs to be seen immediately, checks the doctor schedule to determine who should see the patient. Involves the appropriate manager if a doctor is not available.
Refers all "self-pay" patients to the billing department to set up payment arrangements. If the patient's account is in collection status, refers the patient to the billing dept. for resolution.
Schedules appointments sequentially from beginning to end of the day. Does not randomly schedule throughout scheduled days.
Contacts patients via the "Recall" process to remind them of the need to schedule appointments, following company policy and protocol.
In all activities, functions as the patient's advocate to ensure optimum patient satisfaction with the experience and the care they receive. Always communicates in a non-judgmental, non-discriminatory manner that preserves the patient's rights and ensures patient satisfaction.
Medical Scheduler Hours: Monday - Friday 8-5
Medical Scheduler Pay Rate: $14-18/hr based on experience and interview + Full medical, vision, dental and PTO benefits
Medical Scheduler Requirements:
Experience in a customer service setting
35 WPM typing speed
Phone and computer experience
- 1-2 years minumum Scheduling or Call Center experience
If you are interested in this opportunity, please respond to this post with your resume and best way to contact you to schedule a phone interview.