The Mental Health Center of Denver

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Administrative Assistant - ASL Fluent

at The Mental Health Center of Denver

Pay: up to $18.32/hour
<b>ASL Fluent required</b></p> <p><b> $18.32/hr
Posted: 12/12/2018
Job Status: Full Time
Job Reference #: J3R5YK77C6ZC2J05DFN
Keywords: office

Job Description

Job Description

POSITION SUMMARY: Provide front desk, scheduling, administrative and medical record support to clinic teams at a site. Assist Front Office Managers, Program Managers, and Central Office benchmarks in all aspects of job as needed. ASL Fluent required

SALARY RANGE: $18.32/hr. - $21.49/hr. (Salary Includes ASL Language differential - $2.50/hr.)

ESSENTIAL JOB FUNCTIONS:

  • Create a positive experience for consumers and guests through professional conduct and customer service at the front desk. Ensure front desk and lobby are aesthetically pleasing, safe, and friendly for all guests.
  • Receive and screen clinic telephone communications ensuring callers are directed to the appropriate destination in a timely fashion.
  • Maintain Outlook calendar, tasks, and meetings and fulfill email requests as appropriate.
  • Accurately schedule consumer appointments with psychiatrists, nurses and other clinical staff. Input and extract data from the appointment scheduling system.
  • Check-in consumers at each visit. Verify demographic and insurance information and collect co-pays. Understand insurance and accounts receivable information to maintain minimal consumer balances.
  • Maintain each consumer’s HIPAA rights, and other protections of confidentiality and privacy.
  • Read, understand, and excel in procedures for maintaining consistent standards of the paper and electronic medical record (EMR), which is outlined in the HISM manual and in the monthly eCET updates.
  • Ensure prompt, accurate, and efficient handling of documents for filing and scanning: items such as consumer identification, medical record number, team number, and general status of treatment. Make sure consumer records are accurate and complete.
  • Complete requests for information from both clinical and administrative staff.
  • Follow organizational and departmental rules and guidelines.
  • Organize, compose, and produce letters, memoranda, reports, and other documents, ensuring grammar, spelling, and punctuation are correct. Compose some routine correspondence. Generate and submit necessary reports.
  • Arrange transportation authorizations and the transportation for dependent clients.
  • Sort and distribute incoming mail, and prepare outgoing mail.
  • Copy/scan/fax information as required.
  • Complete requisitions for needed office supplies and equipment. Coordinate basic office maintenance and janitorial needs.
  • In Front Office Managers absence, provide for coordination of clinic needs and program. Perform a variety of administrative duties in order to ensure smooth running of the clinic.
  • Perform other duties as assigned, based on individual site needs.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!