Sr. Business Analyst, High Tech Consulting

Sr. Business Analyst, High Tech Consulting

Model N is looking for dynamic individuals with business analysis and consulting experience to join our professional services team. The successful candidate must possess a proven track record of success working with customers and/or systems integrator on complex, enterprise-wide software solution implementation projects. Candidates ideally have consulting experience with business process mapping and solution definition for major ERP and CRM systems implementations within the semiconductor industry and can provide the customer with a best practice solution from a business point of view.

Our Business Analysts will lead customer-facing sessions for requirements gathering via user stories, process mapping, process improvements, functional design of enhancements via use cases, and they assist in application configuration and testing activities. Our Business Analysts may also conduct training sessions and perform application demonstrations.

Primary Duties and Responsibilities:

• Conduct business requirements workshops
• Perform fit/gap analysis and work with solution architect to estimate effort
• Document requirements in the Model N format to be understood by the customer and Model N team members
• Identify process improvements and guide customer through functional and business changes
• Assist with data mapping and basic application configuration
• Convert requirements into a design for system processes and necessary configurations
• Work closely with Solution Architect and other team members on design, data gathering and testing activities
• Define system property and resource changes based on customer specifications
• Create, plan, and execute unit tests with assistance from other team members
• Train customer users as required on the system
• Plan, facilitate, and assist customer with user acceptance testing
• Provide input to improve the process of delivering solutions to customers
• Share suggestions and knowledge with team members to optimize implementation methodology
• Maintain accurate and timely written and oral communication with customer and project team
• Deliver quality project tasks and deliverables on time and within budget
• Travel to customer sites during system design and deployment

Requirements:

• Minimum of 5+ years of experience on software implementation projects
• Background of consulting skills in business or software environments
• Clear and concise written and verbal communication skills
• Industry expertise demonstrated in at least one of the following areas: Semiconductor industry; a related high-tech industry with proven experience with successful implementations of an ERP system on SAP or Oracle, or of a CRM implementation with SFDC; experience with managing transactions and deals within one of Model N’s focus industries
• Display ability to take initiative, think critically, analyze issues, manage ambiguity, and retain curiosity
• Strong skills in organizing, collaborating, and relationship building
• In-depth familiarity with MS Word, Excel, Visio, PowerPoint
• Salesforce Certifications strongly preferred
• Must be able to travel as required (up to 70%)

About Model N

Model N is a leading provider of cloud revenue management solutions for life sciences and high tech companies. Driving mission-critical business processes such as pricing, quoting, contracting, regulatory compliance, rebates and incentives, our software helps companies know and grow their true top line and maximize every revenue moment at speed and scale. With deep industry expertise, Model N supports the complex business needs of the world’s leading brands in pharmaceutical, medical technology, semiconductor, and high-tech manufacturing across more than 100 countries, including Johnson & Johnson, AstraZeneca, Novartis, Microchip Technology and ON Semiconductor. For more information, visit www.modeln.com. Model N® is the registered trademark of Model N, Inc. Any other company names mentioned are the property of their respective owners and are mentioned for identification purposes only.