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Grocery/Bulk/Alcohol Dept Assistant

at Natural Grocers

Posted: 5/7/2019
Job Reference #: 11060
Keywords:

Job Description

  • LocationUS-CO-Steamboat Springs
    Job ID
    2019-11060
    Address
    335 Lincoln Ave
    Category
    Stores
  • Overview

    The Grocery/Bulk/Alcohol Assistant is responsible for assisting the Grocery/Bulk/Alcohol Manager in the successful operation and profitability of the Grocery/Bulk/Alcohol department.

    Responsibilities

    Key responsibilities include the following essential functions, but are not limited to:

    1. Providing World Class Customer Service as a number one priority including initiating customer contact, engaging customers and following through
    2. Exemplifying integrity, responsibility, and excellence and adhering to all policies
    3. Creating inviting, full and shopable departments
    4. Assisting the grocery/bulk department manager in ordering for the grocery and bulk departments and maintaining accurate inventory levels
    5. Assisting the grocery/bulk/alcohol department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
    6. Ensuring all in-stock products/conditions meet company standards
    7. Offering and following up on special orders
    8. Merchandising shelves, endcaps and dynamic displays
    9. Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
    10. Assisting in training and monitoring of department personnel including assigning and following up on tasks
    11. Conducting active and passive demos
    12. Working with the department manager to address performance issues within the department
    13. Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities
    14. Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
    15. Maintaining the safety and security of customers and employees
    16. Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support
    17. Continually increasing product knowledge.
    18. Using SAP and inventory management software, emailing and utilizing other IS programs as needed.

    Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Education, Skills & Experience:

    1. Ability and desire to provide World Class Customer Service as a number one priority including initiating customer contact, initiating conversations about products, events and services, actively engaging customers and following through
    1. Demonstrated leadership skills
    2. Ability to train and develop others
    3. 1 year of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus
    4. 1 year of experience supervising others preferred
    5. Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
    6. Ability to manage changing priorities and to stay focused with the task at hand
    7. Sense of urgency in the completion of tasks
    8. Excellent customer service skills
    9. Highly organized with great attention to detail
    10. Ability to take direction and follow through
    11. Must be cashier trained and able to count currency
    12. Proficient in MS Word, Excel and Outlook

    This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks as assigned by the Store Manager and/or other corporate managers that may not be listed in this job description.

    Physical Capabilities: Heavy

    Key for Physical Demands: N = Never

    O = Occasional; 1-33% of time

    F = Frequent; 34-75% of time

    C = Constant; 76-100% of time

    Activity

    Frequency

    Activity

    Frequency

    Activity

    Frequency

    N

    O

    F

    C

    N

    O

    F

    C

    N

    O

    F

    C

    Lift/Carry:

    Push/Pull:

    Walk

    X

    10 lbs or less

    X

    15 lbs or less

    X

    Sit

    X

    11-20 lbs

    X

    16-30 lbs

    X

    Stand

    X

    21-50 lbs

    X

    31-50 lbs

    X

    Fine motor manipulations

    X

    51-100 lbs

    X

    51-100 lbs

    X

    Gripping

    X

    100+ lbs

    X

    Squat/kneel

    X

    Bend

    X

    Drive:

    Computer:

    Twist/turn

    X

    Manual

    X

    Data entry

    X

    Crawl

    X

    Automatic

    X

    Use of mouse

    X

    Climb

    X

    Reach above chest

    X

    Reach outward

    X

    Environmental Demands

    Key for Environmental Demands: N = Never

    O = Occasional; 1-33% of time

    F = Frequent; 34-75% of time

    C = Constant; 76-100% of time

    Demand

    Frequency

    Demand

    Frequency

    Demand

    Frequency

    N

    O

    F

    C

    N

    O

    F

    C

    N

    O

    F

    C

    noise

    X

    Sharp tools/equipment

    X

    Contact stress

    X

    cold

    X

    electrical hazards

    X

    Dust/fumes

    X

    heat

    X

    outside work

    X

    vibration

    X

    wet/humid

    X

    heights

    X

    congested worksite

    X

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