South Suburban Parks and Recreation

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Full Time Senior Park Ranger

at South Suburban Parks and Recreation

Pay: $52000 to $66300/year
$52000 - $66300
Posted: 11/9/2019
Job Status: Full Time
Job Reference #: 2622159
Keywords:

Job Description

Overall Job Objective

Job Summary

The Senior Park Ranger is responsible for providing excellence in Customer Service to the public while enforcing District park rules and regulations, monitoring a variety of park permits, shelter reservations, property inspections, routine patrol, wildlife and resource management as well as environmental education and welfare checks on the homeless. Directly supervises Park Rangers and Bike Rangers including providing leadership, guidance, and a variety of ranger training including customer service training. 

Set shift schedules and provides clear expectations of work assignments and conducts annual performance evaluations of the ranger staff. Responsible for preparing and oversight of division budget, including development and implementation of division goals and objectives and a variety of routine reports and documents.

This position is open until filled

Job Requirements

Essential Duties:

  • Supervises, schedules, assigns and dispatches rangers.  Provides direction for multiple full-time staff, volunteers, part-time and seasonal crews, and youth work projects. Responsible for ensuring appropriate staffing and preparing the shift schedule for Ranger operations. Conducts performance reviews and handles employee relations issues tactfully and timely.
  • Interviews, hires, trains, supervises and evaluates performance for assigned staff. Documents job performance and recommends personnel action regarding hiring, raises, discipline and termination. Maintains accurate timecards and daily activity reports for self and assigned staff. Provides training, guidance and field supervision of these positions.
  • Trains subordinates in the techniques and safe operation and use of personal safety equipment as well as the use of equipment, hand tools and pesticides.
  • Performs long hours of patrol functions in all District parks, trails, open spaces and accountable to enforce District rules and regulations through courtesy contacts using a high level of customer service.
  • Must have considerable knowledge of local laws, ordinances, district rules and regulations, safety equipment, district properties and boundaries and comply with all rules, regulations, policies and procedures.
  • Communicates effectively with other employees, the public and other agencies regarding any issues concerns or needs that are present.
  • Oversees the coordination of vehicle and equipment maintenance and repair with service center personnel.
  • Skillfully operates a vehicle and/or bicycle for patrol purposes as needed.
  • Develops positive public rapport by directing and assisting park visitors in the proper use and enjoyment of the parks, trails and open spaces.
  • Is accountable for all patrol functions and inspection of District use permits and enforcement of all parks rules and regulations including dog off leash issues through courtesy contacts using a high level of customer service.
  • Is responsible for encroachment inspections on District properties and any follow through contacts and removal evaluation.
  • Responsible for filing reports on tracking data on graffiti issues throughout the District.  May also assist in the cleanup of graffiti as needed.
  • Prepares, implements and is responsible for division budget, monthly reports, tracking and analyzing data, including labor and material cost data. Reporting on the data and utilizing the data to improve division operations.  
  • Development and implement a Ranger Manual to include training, policy and procedures, division mission, goals and objectives.
  • Must be able to exercise good judgment and proper safety precautions and practices at all times.
  • Assist with special event planning, parking, crowd management and permit enforcement.
  • Inspect, monitor and enforce rules and regulations as it pertains to District user permits involving special events and temporary access permits.
  • Performs welfare checks on homeless within properties managed by the District and coordinates with local law enforcement and service providers as needed.
  • Provides training for staff in proper use of baton, pepper spray, de-escalation, homeless contacts, customer service, electronic logs, graffiti removal, resource management and maintenance, etc.
  • Participates in fieldwork pertaining to required maintenance in South Platte Park and other District parks including but not limited to, vegetation and wildlife management, park inspections, environmental assessments, traffic control, and general construction or maintenance.
  • Required to work weekends, holidays and evening as needed.
  • Ability to assist in public presentations including presentations to District Board of Directors and City Council members.
  • Ability to perform public outreach and assist with presentations to educate the public on District rules and regulations.
  • Performs other duties and special assignments as required by supervisor, including assignments that may be outside the primary area of employment.
  • May serve as an Emergency services worker.
  • Ability to exercise sound judgment, flexibility, initiative and commitment in line with the current cultural and business environment.
  • Must have proficient computer skills, including Microsoft Office and ability to learn other software programs.

This job description should not be construed to imply that these requirements are the exclusive duties of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, as may be required.

Necessary Knowledge, Skills and Abilities:
  • Knowledgeable in law enforcement as it pertains to park and resource management including local ordinances within the jurisdictions we serve.
  • General knowledge of ecological principles as well as wildlife and resource management techniques.
  • Ability to work productively and independently without constant supervision. 
  • Must be able to communicate effectively to the public and other agencies and be skilled in the area of patrol on bicycle and vehicle use.
  • Knowledge of safety and emergency first-aid procedures and customer service principles.
  • Ability to successfully establish and maintain safe environments; perform first aid and/or CPR; work evenings, weekends, and some holidays; work productively without supervision within established policies and procedures; provide superior customer service, resolve customer complaints, and escalated problems; effectively manage employees and volunteers.

Additional Information

Education and/or Experience:

  • Bachelor's Degree in Natural Resource Management, Parks Management or related field.
  • Minimum of four (4) years of experience in Natural Resource Management and Visitor Services.
  • Two (2) years of previous supervisory experience is required.
A combination of education and experience may be considered.
 
Licenses, Certifications, and Other Requirements:
  • CPR/ First Aid Certification or the ability to obtain upon hire.
  • The position must acquire a Chemical applicator license from the Colorado Department of Agriculture with in one (1) year of hire.
  • Must possess a valid Colorado Driver License or have the ability to obtain upon hire and maintain an acceptable driving record.

Material and Equipment Used:
This position regularly uses a phone, computer/iPad, printer, fax, TV projector, police radio, mule work cart with dump bed, ATV and implement pull behind mower, 200 gallon truck sprayer, backpack sprayers, ATV with 30 gallon chemical sprayer, chain saws, line trimmers with saw blades and other hand and power tools, pesticides, hand-held data collection and GPS tools and software, water tanks and trailers, walk behind mowers and live animal traps. This position also uses, operates, and instructs on first-aid supplies and equipment.
 
Working Environment:
This position requires work in a variety of settings including working indoors and outdoors, daytime and night-time including in dark areas, subject to variable weather conditions, ecosystems, landscape, and wildlife. This position will be working with chemicals pesticides (when needed), power equipment moving mechanical parts and animal traps and will be subject to the inherent stresses of law enforcement and riding extended hours in a patrol vehicle. Outdoor working environments can be wet, humid, extreme in temperature variations, and loud background noises. Outdoor work may also require biking, canoeing, wading, or swimming in moving water, and handling small animals. Indoor work takes place in a historic two- story building with stairs in a busy nature center/office environment subject to continuous interruptions.
 
Physical Requirements:
Regularly stand, walk/hike long distances, and sit for extended periods.  Handles and operates objects and equipment, reaches outward and above shoulder to carry, pull, push or lift up to 50 lbs and operate a motor vehicle and/or ATV. Pick up small plants and animals. Must be able to see close up and at a distance with vision acuity and the ability to adjust focus allowing a broad field of vision. Must communicate clearly and effectively, must understand and be understood. Occasionally climb, crawl, squat, kneel and lift up to 100 lbs. Rarely carry, pull, push or lift over 100 lbs. or more. This list is not all inclusive and represents examples of the work environment and physical demands.

About South Suburban

Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs.
 
We serve nearly 157,000 residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson, and Arapahoe counties.  We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, and a BMX track, a sports dome, batting cages, and entertainment center, a hotel and a nature center.  In addition, we maintain nearly 3,800 acres of developed and open space land, including 110 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.
 
To learn more about the District as an organization and a workplace, visit: