South Suburban Parks and Recreation

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Part Time Customer Service Representative

at South Suburban Parks and Recreation

Pay: $11.1 to $12.95/hour
$11.1 - $12.95
Posted: 7/9/2019
Job Status: Part Time
Job Reference #: 2501535
Keywords: phone

Job Description

Overall Job Objective

Job Summary

The Customer Service Representative is responsible for providing superior customer service by greeting customers as they enter the Facility, conducting facility tours for potential new members, and receiving and directing phone calls into the Facility. Also responsible for monitoring all access through the main entrance, handling program registrations, passes, admissions, point of sale transactions, and assisting in the cleanliness of the front desk and lobby along with the facility in general.

Job Requirements

Must be at least 16 years old with some High School education.  CPR, AED, and First Aid Certification or the ability to obtain upon hire is required. Must have previous Customer Service experience and be able to take an active role in a team environment. Accurate cash handling experience strongly preferred.  Spanish speaking a plus.

Necessary Knowledge, Skills and Abilities:
Must be highly motivated and take direction well. Knowledge of:  recreational programming and facility operations; customer service principles; working with registration, point of sale and facility scheduling software programs. The ability to: perform multiple functions at once; work productively without supervision within policies and procedures;  provide superior customer service and successfully interact with coworkers, customers, and supervisors while managing multiple customers and events;  and handle cash flow with accuracy in adherence to established procedures. Accurate cash handling a must.  Accurate operation of the computerized point of sales operating system a must.

A combination of education and experience may be considered.  The ability to successfully complete a background check including and not limited to criminal history check is required.

Additional Information

Work Hours: This is a variable hour position.  Please note, weekly work hours will vary and may require early mornings, days, evening, weekends and/or holiday hours. 

For more detailed information on job functions and requirements, please view the full job description available under the 'Job Descriptions' section of our employment site or by clicking here.

Please contact humanresources@ssprd.org with questions regarding this opportunity.

Review of applications will begin immediately and initial interviews may commence prior to and/or after the advertised close date.

About South Suburban

Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs.
 
We serve nearly 155,000 residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson, and Arapahoe counties.  We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, and a BMX track, a sports dome, batting cages, and entertainment center, a hotel and a nature center.  In addition, we maintain nearly 3,800 acres of developed and open space land, including 110 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.
 
To learn more about the District as an organization and a workplace, visit: