South Suburban Parks and Recreation

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Part Time Facility Assistant- Buck

at South Suburban Parks and Recreation

Pay: $12.25 to $15.93/hour
$12.25 - $15.93
Posted: 9/28/2019
Job Status: Part Time
Job Reference #: 2577151
Keywords: office

Job Description

Overall Job Objective

Job Summary

The Part-Time Facility Assistant at the Buck Recreation is responsible for assisting in all facility operations.  In addition to performing on-going customer service duties, this position provides supervision and leadership in the absence of the Customer Service Supervisor. Responsible for administering and enforcing facility rules and policies, including leadership during emergency situations. The position effectively handles a variety of customer situations and is responsible for fostering superior customer and employee relations. This position also is responsible for daily maintenance aspects within the building including but not limited to, room set ups and tear downs, light equipment and facility cleaning.

We are currently hiring for:   Sunday-Thursday 5pm - 10pm

Job Requirements

Essential Duties:
Assists in overseeing facility operations and programming with a strong focus on facility cleanliness, customer service, safety, and staff productivity to ensure the highest quality of services.
 
Provides superior customer service and strives to create a positive customer experience to promote on-going and repeat business.
 
Performs Customer Service Representatives duties including but not limited to processing payments for registrations, passes and admissions, cash reports, assisting guests, and answering phone calls.
 
On an as-needed basis, provides leadership and supervision in the absence of the direct Supervisor and assists in the overall operations of the Facility.
Regularly performs custodial tasks to ensure a clean facility for the public, including removing trash, general light cleaning, refilling of supplies and any other necessary maintenance functions.
Lifting and setting up/tearing down tables, chairs, etc. for meetings.
 
Performs closing duties and opening duties dependent on shift. 
Troubleshoots facility scheduling, staffing and program related changes as needed.
 
Works a combination of days, evenings, nights, weekends and holidays and special events. 
Assist with training staff, directing special projects, inspecting work performed by staff and instructing personnel in their duties and advising Supervisor regarding concerns.
Responds to facility related emergencies including completing incident and accident reports, and following up accordingly to district procedures in a timely manner.
Enforces all facility and program policies and procedures.

Remains actively visible and engaged with staff and customers in the facility during open hours of operation.

Complies with District and departmental rules and regulations, policies and procedures

Completes all other duties and projects as assigned.  

May drive a personal vehicle or obtain transportation to other locations for business purposes.

QUALIFICATIONS & EXPERIENCE:

Education: Must be 18 years of age or older. High School diploma or GED equivalency.
 
Experience: Minimum one (1) year of experience in recreation, customer service, or other closely related field. Previous customer service and computer experience is required.
 
Necessary Knowledge, Skills and Abilities: 
Must be highly motivated and take direction well.
 
Preferred knowledge of:  recreational programming and facility operations; customer service principles; working with registration, point of sale and facility scheduling software programs.
 
The ability to: perform multiple functions at once; work productively without supervision within policies and procedures;  provide superior customer service and successfully interact with coworkers, customers, and supervisors while managing multiple customers and events;  and handle cash flow with accuracy in adherence to established procedures. 

CERTIFICATIONS AND DRIVING REQUIREMENTS:

Required Certifications: CPR, AED, and First Aid Certification or the ability to obtain within 30 days of hire.

Preferred Certifications: Any other related certifications.

Driving Requirements: None. 

Additional Information

WORK ENVIRONMENT, EQUIPMENT AND PHYSICAL DEMANDS:

Work Environment: 
Works primarily indoors in a busy and loud recreation facility and office environment subject to continuous interruptions. May occasionally be required to work outdoors subject to variable weather conditions, ecosystems, and landscape. 
 
Tools & Equipment Used:
To successfully perform the required job duties, this position regularly uses recreation and exercise equipment, a phone, computer, cash register, credit-card machine, calculator, printer, fax, cleaning equipment, and other common office equipment

Physical Demands:
Regularly: Stand, walk, sit for extended periods, handle and operate objects and office equipment, reach outward and above shoulder and carry, pull, push or lift up to 50 lbs. The employee must be able to see close up and at a distance with vision acuity and the ability to adjust focus allowing a broad field of vision. The employee must communicate clearly and effectively, must understand and be understood.
Occasionally: Climb, crawl, squat, kneel and lift up to 75 lbs.
Rarely: Carry, pull, push or lift 100 lbs. or more with or without assistance.
 
This list is not all inclusive and represents examples of the work environment and physical demands. 

** Employment with the District is at-will. Either the employee or the District may terminate the relationship at any time. This position description is not all inclusive and may include other duties as assigned. The District reserves the right to modify the job description without notification. Critical features of this job are included in the job description. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position
 
For the safety of the community we serve and district employees, a background check, including but not limited to a criminal history search is required. Additional background checks and/or driving record searches may be required. The ability to successfully complete a background check is required.

About South Suburban

Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs.
 
We serve nearly 155,000 residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson, and Arapahoe counties.  We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, and a BMX track, a sports dome, batting cages, and entertainment center, a hotel and a nature center.  In addition, we maintain nearly 3,800 acres of developed and open space land, including 110 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.
 
To learn more about the District as an organization and a workplace, visit: