South Suburban Parks and Recreation

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Part Time Front Desk Agent-Lone Tree Golf Course & Hotel

at South Suburban Parks and Recreation

Posted: 9/29/2019
Job Status: Part Time
Job Reference #: 2574787

Job Description

Overall Job Objective

Job Summary

The Front Desk Agent is the facilities lead customer service representative and is responsible for assisting the public in all front desk related functions in an efficient, courteous and professional manner that maintains high quality of guest services. Responsibilities include handling all phone calls, receiving and transmitting messages for the sales department, taking hotel reservations, checking guests in and out of hotel rooms, delivering Room Service orders, collecting and posting revenues and balancing shift report at end of shift. Additionally the Front Desk Agent is responsible for assisting the Rooms Divisions supervisor and the Hospitality Department in various assigned projects.

Job Requirements

The Front Desk Agent must have excellent customer service skills, pleasant personality and love interacting with guests. Must be able to handle customer issues in a professional manner, be able to answer customer's queries and provide then with necessary information and be comfortable in an emergency situation.
 
Must be at least 18 years old.
Minimum of 6 months experience in hotel or customer service required.
High School Diploma or equivalent.

Additional Information

Must be able to lift 40 pounds.  Must be available to evening shifts including weekend and Holidays.  This position works an average 20 hours a week. This is a part time position with variable hours; evening, weekend and holiday hours are required. The ability to successfully complete a background check including but not limited to criminal history search is required. For questions or additional information, please contact humanresources@ssprd.org
 
Pay rate varies depending on experience. Excellent recreation benefits.
 
Please apply online at www.sspr.org/employment
 
South Suburban Parks and Recreation is an Equal Opportunity Employer.

About South Suburban

Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs. 

We serve nearly 155,000 residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, and a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.

To learn more about the District as an organization and a workplace, visit: