Stratton Mountain Resort

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WP - Comp Center - Workshop Technician - Winter Season - Full & Part Time

at Stratton Mountain Resort

Posted: 9/24/2018
Job Status: Part Time
Job Reference #: d5e87933-44ca-4fa2-90da-5d32711f276a
Keywords: repair

Job Description

WINTER PARK RESORT OVERVIEW:

Opened in January of 1940, Winter Park Resort is the oldest continuously operating resort in the United States. We are located just 67 miles north-west of Denver, which makes us the closest major ski resort to the city.   Winter Park’s traditions are deeply rooted in railroad, logging, and the early exploration of Grand County and the local Fraser Valley. Our mission is to “create the best memories, again and again,” for our guests, our employees, our community, and our strategic partners.

Headquartered in Denver, Colorado, Alterra Mountain Company  is a community of 12 iconic year-round destinations, including the world’s largest heli-ski operation. The company owns and operates a range of recreation, hospitality, real-estate development, food and beverage and retail businesses. Headquartered in Denver, Colorado with destinations across the continent, we are rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans five U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Deer Valley in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. We honor each destination’s unique character and authenticity and celebrate the legendary adventures and enduring memories they bring to everyone together. 

POSITION SUMMARY:

The Competition Center Ski Repair Technician/Apprentice will provide the highest quality service to our clientele as measured by guest satisfaction in workmanship and costumer relations.  The Ski Repair Technician/Apprentice is in constant contact with our clientele, including competitors six to sixty years old, ski area professionals, and beginners to world class skiers and handles all aspects of a sale from equipment drop-off, to repair, to processing the sale.  People skills are as important as the technician’s knowledge of his trade in this environment. 

ESSENTIAL DUTIES:
  • Perform high performance ski tuning, waxing, binding/plate mounting and adjustment, base grinds efficiently with quality workmanship
  • Take customer service orders and recommend appropriate service plan
  • Process sales accurately using cash register and credit card machine
  • Assist customers with purchases of wax, tuning supplies, and racing accessories being knowledgeable of all the products available for sale
  • Provide effective customer service during periods of high volume of customer traffic
  • Keep workshop and sales window area orderly and clean in appearance at all times
  • Consistently follow all policies and procedures set forth in the Employee Handbook and safety manuals
  • Maintain a friendly, congenial, and helpful attitude while effectively dealing with guests and other employees

OTHER DUTIES:

  • Maintenance of machines and tools used in the workshop
  • Answer telephone
  • Monitor Competition Center locker room access
  • Assist guests with general questions about the resort and about their equipment
  • Help keep inventory of all goods for sale and supply items and report deficiencies to the Ski Repair Foreman

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

 EDUCATION & EXPERIENCE REQUIREMENTS:

Education:

  • Binding mounting certifications is desired prior to employment
  • High School Diploma or GED required

Experience:

  • Minimum of two years’ experience in ski repair preferred.
  • Minimum of one year experience in race and adaptive equipment preferred.

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

  • Working knowledge of Microsoft Office and basic computer functionality required
  • Equipment and materials used during work day include:
  • Cash register and credit card machine

Equipment materials used during work day include (experience not required):

  • Miscellaneous hand tools
  •  Epoxies
  • Flourocarbon waxes
  •  P-tex
  •  Drills
  • Variety of different ski grinding machines
  • Heat gun
  • Mounting jigs

TRAVEL REQUIREMENTS:

No travel required

PHYSICAL DEMANDS AND WORKING CONDITIONS:

This position may be required to work evenings, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Mountain Environment:

  • The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
  • The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
  • Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
  • Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude.  Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

AN EQUAL OPPORTUNITY EMPLOYER:
Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal

employment opportunity in any term, condition, or privilege of employment.

We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.