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Business Analyst

at Spectrum

Posted: 6/3/2019
Job Status: Full Time
Job Reference #: 1455289
Keywords: financial

Job Description

Business Title
Business Analyst

Posting Location
United States - Colorado - Greenwood Village

Posting Job Description
Responsible for managing the successful development and execution of WiFi and wireless data-driven technical requirements, reporting, and data analysis. Serves as a liaison to the leadership communities and provides technical solutions in support of business efforts to acquire new customers and enhance the existing customer experience. 
Manages data reporting tools and developing/delivery of reports.  Gathers, refines, and validates complex business requirements, interdependencies, potential risks and isssues to develop and execute support plans to gain access to new sources of data for analysis. Acts as liaison to Business Planning, IT, Engineering, and Software development teams on all data projects and database support issues.

Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Analyzes and interprets complex data and provides recommendations to the management team.
  • Provides system subject matter expertise and utilizes EDW, CSG, Excel, Pivot Tables, Khalik programs for database management reporting.
  • Acts as a liaison to the Business Planning team in support of monthly financial reporting summaries and forecast trends related to department budget process.
  • Provides oversight of complex data management, including reviewing, analyzing; providing solutions and visibility of this data to department leadership.
  • Identifies and communicates significant customer and revenue trends for the management team to assist in achievement of business goals.
  • Identifies and communicates significant customer churn drivers and trends for management team to determine course of action to assist in achievement of business goals.
  • Provides high level data and recommendations for the development of company wide incentive programs. 
  • Tracks weekly results and provides final analysis data of program results. 
  • Provides additional data analysis, forecasting and development of ad hoc reports as required.
  • Provides data and recommendations for the development of channel specific incentive programs.
Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Ability to extract data and write queries
  • Ability to analyze and interpret data from multiple sources
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to prioritize and organize effectively
  • Expert technical knowledge of multiple software and databases (i.e. Excel, Microsoft Word or CSG, Khalik,  and EDW)
  • Extensive knowledge of data analysis, and related functions
  • Proficiency in preparing executive level reports
  • Education
  • Bachelor’s degree in Business or related field or equivalent experience
Related Work Experience
3 - 5 years of data analyst work experience

Skills/Abilities and Knowledge
  • Demonstrated JIRA portfolio working knowledge
  • Demonstrated Confluence working knowledge
  • Demonstrated Scaled Agile framework working knowledge
  • JAMA database tool experience
  • WiFi/Wireless Network Architecture Background desired
Corporate Business Environment

Requisition #

Job Code
BGN397 Business Analyst Exempt

Position Type
Full Time

Area of Interest
Business Affairs/Development/Analysis

Business Unit

6360 Fiddlers Green

FCC Unit

Account Code

Controlling Establishment ID
01930 - Greenwood Village 6360 Fiddler

More on Spectrum
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

Work State

Work City
Colorado - Greenwood Village

Posting Job Title (Do Not Exceed 250 Characters)
Business Analyst

Zip Code

LA Background Verbiage Alt Loc
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.