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IT PROFESSIONAL (Identity and Access Management)

at State of Colorado

Posted: 7/10/2019
Job Status: Full Time
Job Reference #: 2501020
Keywords: technology, system

Job Description

Overall Job Objective

Department Information

What We Do:

The Governor's Office of Information Technology (OIT) strives to impact the lives of all Coloradans to create a safer, happier and healthier state. We work to empower the State of Colorado with flexible technology that will drive sustainable and intelligent business decisions. We envision a future where the end-user experience shapes design, and data analytics transform how state government serves its residents.


Our Mission:

Together we enhance the lives of ALL Coloradans.


Our Vision:

Be the best public service technology organization innovating today for tomorrow.


Our Values:

At OIT, we recognize that how we deliver is as important as what we deliver. Our core values define our character and guide us in how we interact with one another and our customers. Because it is important that we embody service, integrity, teamwork, respect, innovation, and courage in everything we do, our core values are incorporated into every employee's annual performance plan.


SERVICE:  Serving the people of Colorado

We provide value and strive to delight. We seek to understand the needs of our fellow team members, partners, customers, and Coloradans, and then exceed their expectations. We are committed to serving people serving Colorado.

INTEGRITY:  Demonstrating credibility and sincerity in our work

We do the right thing in the right way. We communicate with openness, honesty, and authenticity and are accountable for our actions. We deliver on our promises and adhere to an ethical code. We are good citizens in the communities in which we live and work.

TEAMWORK:  Collaboratively working together at OIT and across the state

We work together toward a common purpose, having fun along the way. We foster a collaborative, creative, and inclusive culture. We create an empowering environment where everyone can contribute and reach their full potential.

RESPECT:  Appreciating and acknowledging the role, diversity, and contribution of those with whom we work.

Our people matter. We value, encourage, reward, and recognize them. We choose to be positive and create meaningful connections every day. We are considerate, helpful, kind, and patient in all situations.


We foster new ideas.  We challenge the status quo and continuously ask, "How can we do this better?"  Then we take action and make a difference through novel processes and technology.

COURAGE:  Pushing boundaries to foster positive change

We boldly take action on our convictions. We have the moral strength to venture, persevere, and withstand difficulty. We are entrepreneurial and embrace change to better ourselves and the people we serve.

Why We Want You:

We want your expertise, positive energy, drive to succeed and love of this great state as we work to elevate the expectations Coloradans have of their government.


What You'll Get From Us:

At OIT you will find an opportunity to contribute meaningful work to support and serve Colorado residents. It's your chance to combine your love of technology with public service. Plus, you'll have great benefits, motivated team members, and opportunities for advancement.


Check out this video to see why our employees love working for the Governor's Office of Information Technology:

Description of Job

The Identity & Access Management work unit is responsible for how users within an organization are given an identity, and how it is protected, which includes saving critical applications, data, and systems from unauthorized access while managing the identities and access rights of people both inside and outside the organization.

Identity & access management involves protecting data assets and implementing processes and procurement standards to run business intelligently.  The team is heavily involved in the Audit & Regulatory Compliance area.

Primary Duties:

Identity Access Management & Compliance- Collaboration on Delivering a Secure Colorado by implementing tools, technology, process improvement; participation and partnering with Security organization in implementing a standardized management framework for the agency and enabling a 10% reduction in information security risk

Project, Demand and Resource Management

Lead activity for the lAM employees and contractors supporting implementations

Processes, Procedures, Improvements & Metrics- Assist with documenting, training and promoting Standards; Provide monthly/quarterly metrics to ensure lAM is adhering to all security, provisioning and authentication standards and meeting Service Level Commitments and Project Deliverables


Operational support, service delivery and product management for authentication services. Will recommend and drive the enhancement processes and work with vendor partners.

Authentication to include - Multi-Factor Authentication, Single Sign-On and Federation

Oversee maintenance of system configurations, process design documentation, operating procedures and process documentation. 

Administer Privilege Access Management System

Support Identity Management Automation System

Delivers necessary metrics that measure various aspects of authentication services and security compliance.

Responsible for audit logs for IAM solutions and responding to alerts

Provide engagement in projects, collaborates with leadership and staff to develop secure solutions and options; assists with driving strategies forward; ensures adherence to approved methodologies; manages demand and capacity for successful workload management.  

Participates in design review working directly with customers and business owners on the integration requirements for 2FA and SSO.  

Act as an escalation point for IAM and related processes, working with customers and stakeholders as needed to resolve all issues quickly and efficiently. 

Customer Service, Tier II-III support and Ticket Management; works to ensure continuous improvement of processes 

Champions organizational change; encourages participation in activities that support relationship development; champions information security innovation; encourages and enforces proper training in regards to security issues. 

Accountable for meeting goals and performance development. 

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights


Successful candidates for this position should possess the following skills/experience:

Four (4) years of experience in systems administration for authentication and directory services (Active Directory, Azure, Ping, VDS)

Two (2) years experience Risk and Controls, Business Analysis and Application Security

Experience interacting with Identity Management and Privilege Access Management platforms such as One Identity. 

Two (2) years leading complex projects or program management

Demonstrable ability to influence stakeholders and work closely with them to determine acceptable solutions

Demonstrable problem-solving skills and ability to work in both collaborative and independent work situations

Demonstrable exceptional analytical and conceptual thinking skills

Working knowledge of the following: Cyber security regulations and compliance, access review, audit and remediation

Knowledge across a broad range of directory services for Cloud, Workforce, Consumer, and Digital

Supplemental Information

***VISA SPONSORSHIPS - The Governors Office of Information Technology does NOT offer sponsored Visa's for employment purposes.***

***For the purposes of minimum qualification and comparative analysis, ONLY your State of Colorado job application will be reviewed.  Therefore, it is paramount that you clearly describe all of your relevant experience on the application itself.  Applications left blank or marked "SEE RESUME" will not be considered.***
**This position is governed by the State Classified Personnel System, and as such, is only available to candidates who are current State of Colorado residents at the time of application.**

The Governor's Office if Information Technology believes that diversity and inclusion drive our success. OIT is an affirmative action and equal opportunity employer. 

In all aspects of the employment process, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. OIT is committed to providing?reasonable accommodation to the known disability of qualified individuals to enable the applicant or employee to be considered for the position in question, to perform the essential functions of the position in question, or providing access to its services, programs, and activities, where the requested accommodation does not impose an undue hardship?.  If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, otherwise participating in the employee selection process, and/or to perform essential job functions, ?please direct your inquiries to our ADA Coordinator at or call (303) 764-7911.

ADA Accommodations: Any person with a disability as defined by the Americans with Disabilities Act (ADA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment.  To receive the accommodation, the person making the request must present medical documentation that describes the disability which justifies the accommodation.  Because it requires several days for OIT to evaluate the request and prepare for the accommodation, it is essential for the person who believes he/she may need an accommodation to locate or obtain the documentation that he/she intends to submit well in advance of the assessment date.  Failure to provide the medical documentation several days in advance of a comparative analysis could make it impossible for OIT to prepare for and provide the requested accommodation.
To request a reasonable test accommodation for this assessment, please contact the Center for Human Resource Management at (303)757-9216 or the contact listed on this announcement several days before the assessment date. 
  • Conditions of employment: A pre-employment criminal background check will be conducted as part of the selection process, and/or other department-specific screens as required.  Felony convictions or conviction of crimes of moral turpitude or conviction of misdemeanors related to job duties may disqualify you from being considered for this position.
  • Some details to be aware of: Former employees of the State of Colorado who have not left in good standing will be reviewed on a case-by-case basis.
  • Comparative Analysis Process: is the selection process used to identify the applicant that fits the job the best from a qualified applicant pool.  Applications and applicants are compared to others in the pool to identify a top group.  Applicants will be notified of their status in the pool via email.
  • Travel- May require travel to locations throughout the Denver Metro area. 
  • On Call Status - As warranted.