Weld County Government
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Child Protection Intake Caseworker - Professional Entry Level
at Weld County Government
Apply learned and trained knowledge and abilities in professional casework under the direct supervision and oversight of identified Child Welfare staff. Develop ability to investigate complaints regarding families in which children are neglected, abused or exploited. Learn to assess family for safety and risk and determine the need for and level of intervention required by the Department of Human Services. Provide child protective services and management to family until case is transferred or closed under direct oversight of assigned supervisor.
- Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. (any one position may not include all of the duties listed nor do the listed examples include all duties which may be found in positions of this class.)
Attend and satisfactorily complete training through Colorado New Worker Training Academy. Under the guidance of the Child Welfare Trainer, complete On the Job Training requirements through on-line learning, shadowing activities and other formal training opportunities. Learn from assigned Child Protection Intake Supervisor, how to perform required duties within Child Welfare system in Weld County and understand department guidelines and policies.
Under the direction of assigned supervisor, receive assigned referrals of child abuse or neglect and open investigation in appropriate data base. Verify information on referral (address, household composition, history, criminal history) and research for additional information using multiple databases. Contact Reporting Party to gain additional information and insight. With assigned supervisor, determine potential caseworker concerns or safety issues and prepare for investigation. Contact law enforcement as necessary for assistance, forensic interviews or expertise on case related criminal activity. No more than eight assessments should be received within a 30 day time period.
Make in person contact with the alleged victim either in the home, school, daycare or other location within assigned timeframe. Interview and observe victim and other children that reside in the home using regulated protocol and investigative questioning techniques gathering enough information for Safety & Risk Assessment, practicing techniques and procedures learned during formal training. Interview all family members, other household residents and all relevant witnesses to gain as much information as possible on family situation including dynamics, resources and barriers. Based upon physical observation and results of interviews, determine level of risk and safety and course of action using Child Protection standards and input from assigned supervisor. Consult with Law Enforcement and Department attorneys for additional insight and direction when necessary.
Work closely with assigned supervisor or assigned staff trainer to develop a safety plan or alternative safety interventions including out of home placements if safety concerns are identified. If removal of a child is part of the safety intervention, obtain appropriate legal authorization and prepare intake forms including placement forms and releases with the assistance of assigned supervisor or trainer. Provide immediate crisis management and child protective services to children remaining in home including emergency referrals to community resources.
Attend Family Engagement meetings and participate in all future service review or progress meetings, learning what local resources are available, best practices and other county and state required practices and procedures. Develop and modify safety plans and refer to initial CORE services based upon the individual need of the family and the progression of the case using training gained through formal education and New Worker Academy. Facilitate implementation of supportive services that provide for family stabilization under the supervision of assigned supervisor. Provide case management until case closure or transfer, carrying a smaller caseload than Journey Level Caseworkers providing for more hands on supervision and oversight during training period.
Participate in Screener rotation which includes after hours or on-call work. Answer calls that come into the Child Abuse Hot Line. Accept reports of suspected child abuse or neglect and follow Screener procedures to document and assign investigation.
Participate in the court process working with Weld County Human Services Legal team, providing factual information regarding investigation and safety assessment using legal exhibits and written social histories of families in voluntary and court cases under the oversight of assigned supervisor and assigned trainer. Testify in court to make recommendations regarding treatment of child and family including the need for out of home placement, emergency protective orders and progress of initial protective orders and treatment initiation after conferring with assigned supervisor. Provide documentation to the court detailing the family's needs and means to prevent further abuse/neglect.
Provide case-specific documentation including adjustment of safety plans, court documentation, TRAILS entries of ROC notes and contact documentation, service referrals, and other related tasks within regulated timeframes. Comply with all Volume VII procedures pertaining to and act in accordance with CFSR standards.
Participate in scheduled supervision, team meetings, unit meetings and division meetings. Perform as an active team member in RED team, focus groups and other professional development work groups. Obtain training or additional professional knowledge when needed.
•Satisfactory completion of Bachelor's Degree in a human behavioral science field or approved State waiver.
•Must obtain and maintain Colorado Caseworker Certification of (40) hours of yearly training.
• Must possess a high level of flexibility and a strong understanding of Child Protection practices while adhering to guidelines.
• Must have demonstrable skills in critical thinking and independent judgment.
Preferred Work Experience
• Experience working in a public or private human services agency.
• Experience in Case Management.
• Experience working in Child Welfare.
• Experience working with Community Partners and knowledge of community resources.
• Ability to read and write Spanish in a proficient manner.
• Ability to interpret and translate between English and Spanish using professional language.
•Spanish-English bilingual ability and multicultural experience.
Required Skills, Knowledge and Abilities:
• Must possess ability to keyboard at 40 words per minute.
• Possess a valid Colorado Driver's License and Liability Insurance. Must provide own transportation and be willing to travel throughout Weld County.
• Must pass Human Services Background Checks. Background checks include CBI/FBI fingerprinting and will continue to be monitored throughout employment.
- Other Necessary Requirements
Ability to enter data into several different computer programs. Ability to learn and apply new computer skills on a regular basis. Knowledge of computer programs such as Microsoft Windows and Word, Excel, and Outlook.
Ability to read and comprehend instructions, correspondence and department policies and procedures. Ability to write correspondence.
Ability to effectively communicate in one-on-one and small group situations with parents, foster parents, relative care providers, and community partners. Ability to clearly articulate concepts, directives and goals to employees, professionals and state and community representatives.
Ability to apply math concepts and calculations in the work environment.
Ability to apply common sense to problem solve in a work environment.
Ability to adapt to fast paced, high volume and ever changing work environment and be able to handle high stress and conflict filled situations while remaining calm and professional. Must be well versed in effective conflict resolution and possess ability to deescalate hostile situations.
Follow Human Services policies and procedures, the Weld County Code of Conduct and adhere to strict confidentiality guidelines and appropriate release of information outlined in both. Understand and implement rules and regulations for Child Welfare organizations in Colorado outlined in the State of Colorado Department of Human Services Volume 7 guidelines.
Work may involve time away from a standard office environment, which may consists of driving to and from home visits and in transporting children. Work may occur in situations in client's homes, which could be considered a hostile or unsanitary environment. After hours work situations may occur on occasion in order to provide support to families that need services outside of normal business hours. Work office will be established, but employee may perform work on the Greeley Campus or at one of the other satellite offices when required.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee may be required to sit for extended periods of time and is frequently required to stand and walk. The employee must frequently lift and/or move up to 25 pounds and must occasionally lift children up to 50 pounds. The employee frequently is required to use their hands and reach with hands and arms. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and ability to adjust focus such as that used when using a computer or reading.