Welk Resorts

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Marketing Lead Agent Sr - AMS Denver

at Welk Resorts

Posted: 9/23/2019
Job Status: Full Time
Job Reference #: 64360bc5-aa2e-42ea-89b1-c6eab7dd47b5
Keywords: marketing

Job Description

Essential Duties and Responsibilities (other duties may be assigned):

  • Support program management with any and all Marketing functions to include recruiting, hiring, trailing, performance tracking, event set-up / breakdown, and maintenance of company vehicles.
  • Responsible for making marketing presentations at scheduled events by inviting qualified guests to attend a timeshare sales presentation.
  • Ensure guest satisfaction as well as get involved in the process of handling guest challenges and complaints.
  • Assume a senior lead role; supervise, develop, and grow the Agents and Lead Agents by setting the example personally as well as providing consistent coaching and communication to all field and lead agents.
  • Program / Event Pace Setter – It is imperative that as a Sr. Lead Agent your production levels should be maintained within the top statistical leaders inside your program.
  • Assist in supervision and management of our premier alliance locations and all of its functions by upholding the highest level of professional conduct at all times for his/herself as well as all other elements of the team
  • Provide accurate account and documentation regarding any and all challenges and or wins that have taken place during scheduled shifts.
  • Gain a full understanding of the departmental goals and assist in meeting/exceeding goals.
  • Maintain constant knowledge of Welk Resort’s and its many properties.
  • Ensure that the ethics and integrity of the Welk business platform are supported throughout all aspects of operations as directed by the Regional Director of Marketing.
  • Attend and participate in weekly/monthly AMS meetings.