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Network Assessment Engineer

at RingCentral

Posted: 4/28/2019
Job Reference #: o1nN9fw4

Job Description

Description

Network Assessment Engineer
Job Type: Full Time
Location: Denver, CO
Department: Professional Services / GSS

The Network Assessment Engineer will provide exceptional technical and/or analytical support to clients in identifying, analyzing, and resolving problems of moderate to highly complex business communication systems. Self-directed, making major contributions to teams, and contributes significantly to client satisfaction. When acting as Technical Team Lead takes responsibility for client satisfaction on project deliverables. Interfaces directly with clients/others outside the company recognizes business opportunities and helps to develop them. Recognized as a subject matter expert within areas of expertise, and/or is certified in one or more technology areas. Capable of diagnosing and evaluating complex issues. Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems.

Responsibilities:

  • Possess a strong understanding of current data networking.
  • Perform network assessments to ensure readiness of the customer infrastructure for RingCentral Unified Communication services.
  • Support the direct sales force by providing the technical content and validation of proposals.
  • Develop, implement, and provide continuous monitoring and improvement for our service delivery processes.
  • Team as well as with outside customers, potential customers, and partners.

Desired Skills and Experience

Qualifications:

  • Four years of College resulting in a Bachelor’s Degree or equivalent, additionally industry related certifications including; Current CompTIA Network+, Cisco CCNA, and PNP Certification are a definite plus.
  • Degree in Telecommunications or related field.
  • 5+ years in professional services technical consulting in the data networking space.
  • 3-5 years experience within the data networking industry.
  • 2+ years of professional services consulting/pre-sales.
  • Experience with SonicWall, Cisco ASA, and other enterprise grade firewall preferred.
  • Current knowledge of Cloud communications as well as associated networking products, tools and services.
  • Unified Communications background with a focus on Cloud communications.
  • This candidate must be a self-starter, show initiative, able to make decisions, able to multi-task, enthusiastic, detail-oriented, and flexible.
  • Proficiency in all Microsoft Office applications are essential to include Visio, Excel and PowerPoint.
  • Must possess both excellent oral and written communication skills.
  • Must have the ability to manage time efficiently and a demonstrated ability to lead multiple projects with minimal supervision.
  • Must be highly organized and detailed oriented.

Ability to thrive in startup environment. We want candidates with that entrepreneurial spark!

Now, a little more about us... We:

  • Are gurus at multi-tasking and work in a very fast-paced environment.
  • Are a high energy with a great mix of experienced entrepreneurs, talented engineers, dynamic sales and operations and marketing professionals.
  • We don’t do laundry or provide house-cleaning services as we promote work-life balance but we do stock the kitchen with complimentary beverages, snacks, and provide lunch and breakfast goodies.
  • Provide a comprehensive benefits package including medical/dental coverage, 401K, and life insurance

The RingCentral environment is fast paced, high octane, success driven, team oriented, and is committed to growing the business in a virtually untapped market. We’re looking for awesome individuals like you to join us!

RingCentral is an Equal Opportunity Employer.

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